Yo.. My name is Ying Leng. I’m from Diploma of Information Technology, majoring in Business Management. Why I choose Customer Service Communication? This is because I feel that customer service is an important function for all business. To increase sales begins by consistently improve customer service communication. An excellent customer service means responsiveness. It shows that the particular company or individual understand, anticipate and respond quickly to the needs and demands of the customers. I hope I will be able to learn some skills on providing quality customer service and to deal effectively with customer complaints and problems.
Feel free to add me in facebook --> yl_spicegals@hotmail.com. Thanks! :))
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