Hi

Oh my goodness I thought we were supposed to do 'SHORT INTRODUCTIONS'.

Alright, I usually like to talk a lot to gain much attention to myself but I shall spare the 1000 words essay.
I'm Joycelyn!
If you can't remember who I am, please just refer to the embarrassing-class-group-photo-taken-when-I-wasn't-ready. When it is out.

I like to eat, it's becoming a worry because I'm starting to gain weight. I've been in denial of 'still being the same weight, just losing muscle' for ages but now it's becoming an issue.
Not that it really stops me, given that during the last Customer Service class I finished both packets of biscuits AND chips without much help.

So yes, that's probably something you should know.

Expectations for this class.
I love customer service. I want the interaction with people.
But I have this habit of judging people, and being intolerant for the annoying things people do. So I'd like to learn to deal with the harder customers, because they're actually the ones who'd be loyal if you manage them well.


Alright, I'm done.
See you next week!

Joyce.